Frequently Asked Questions

F.A.Q.'S

WE WANT YOU AS OUR PHOTOGRAPHERS! HOW DO WE BOOK YOU?

WE WANT YOU AS OUR PHOTOGRAPHERS! HOW DO WE BOOK YOU?

We are so humbled to hear that and cannot wait to document your beautiful day! To book, we will need a signature on our Wedding Day Contract which can be done online or in person and a deposit of at least $100. The rest will be spread out in monthly installments between now and your wedding. Once these two things have been turned in, cue the confetti because you are officially a #VSCOUPLE! Reach out to us here to get started on the booking process. 

WE DON'T KNOW HOW MANY HOURS OF COVERAGE WE NEED. WHAT DO YOU SUGGEST?

WE DON'T KNOW HOW MANY HOURS OF COVERAGE WE NEED. WHAT DO YOU SUGGEST?

The hours of coverage will vary from wedding to wedding. Some couples lean towards 8 or more hours of coverage to ensure they have their entire day documented including those precious little moments. Such as, getting ready shots, first looks, exchanging of love notes and sparkler exits, etc. Consider the length of your ceremony and reception. We strongly suggest that your coverage lead you up until the middle of the dancing portion at the very least. Nobody wants to miss an opportunity to capture an intimate moment of grandma and grandpa slow dancing. If you purchased a smaller collection, you still have the option of adding on extra hours on the day of the wedding.

WHAT IS THE TYPICAL TURNAROUND TIME?

WHAT IS THE TYPICAL TURNAROUND TIME?

The typical turnaround time for weddings is approximately 4-6 weeks. We also have a rush option, where you'll get your wedding photos delivered in 24 hours after your wedding for an additional $850!

WE WANT TO TRAVEL FOR OUR ENGAGEMENT PHOTOS. IS THERE AN ADDITIONAL FEE?

WE WANT TO TRAVEL FOR OUR ENGAGEMENT PHOTOS. IS THERE AN ADDITIONAL FEE?

Hooray! We love to travel! The first question we'll ask you is, where are we going? That will ultimately determine the final cost of everything. If we are staying within city limits, don't worry about the travel fee. However, if we are driving more than 25 miles, the travel fee is $1.00 per mile traveled one way. Airfare and lodging fees apply for out of state sessions.

WHAT IF WE'VE ALREADY TAKEN OUR ENGAGEMENT PHOTOS? 

WHAT IF WE'VE ALREADY TAKEN OUR ENGAGEMENT PHOTOS? 

We'd still love to take some time to photograph you two in front of our camera. This allows us to get to know one another so that on the day of your wedding, you're already familiar with our workflow and you'll feel more relaxed. The engagement session is complimentary and included in your collection, so if you would rather use that towards something else, like an anniversary session or family session, we'd be happy to accommodate! However, it must be redeemed within one year from your wedding. 

CAN WE REQUEST SPECIFIC SHOTS FOR THE WEDDING OR ENGAGEMENT SESSION?

CAN WE REQUEST SPECIFIC SHOTS FOR THE WEDDING OR ENGAGEMENT SESSION?

In short, yes! When requesting shots, keep in mind though that no two shots ever look exactly the same. Giving us the creative reigns also ensures that you have a truly unique image that is meaningful to you years down the road. We also accept Pinterest boards just to get a general idea of the mood/theme you are going for.  A few weeks before your wedding, we'll also be sending you a Questionnaire to fill out. This helps us to understand what is most important to you on the wedding day, so that we can document the people and things most important to you. We will do everything in our power to photograph important moments from the day, but we make it a priority to capture the things you list in the Questionnaire. 

MY VENUE REQUIRES INSURANCE FROM ALL VENDORS. CAN YOU PROVIDE THAT?

MY VENUE REQUIRES INSURANCE FROM ALL VENDORS. CAN YOU PROVIDE THAT?

Absolutely! Just let us know where to send it and we'll take care of the rest for you.

ARE WE ABLE TO CREATE OUR OWN COLLECTION?

ARE WE ABLE TO CREATE OUR OWN COLLECTION?

Yes! Reach out to us and let us know if there's something specific you need. We have lots of options available including flexible payment plans.

WHAT SHOULD WE WEAR TO OUR ENGAGEMENT SESSION?

WHAT SHOULD WE WEAR TO OUR ENGAGEMENT SESSION?

Upon booking, we will send you our Style Guide which has all of our wardrobe recommendations! We aren't style experts by any means, but we do know a thing or two about what will look best in your photographs.

DIGITALS & TANGIBLES

I WOULD LIKE TO PRINT MY PHOTOS. WHAT IS THE BEST APPROACH FOR THAT?

I WOULD LIKE TO PRINT MY PHOTOS. WHAT IS THE BEST APPROACH FOR THAT?

We've always felt that your photographs were meant to live beyond your screen. That's why we've made it easy for you to order prints directly through your online gallery. And what better way to view your photos than the walls on your home? Though we recommend going through our professional photographic lab, Costco provides decent photographs at an affordable price if you are on a time crunch. Some labs also require a print release from us, your photographers, in order to get your photos printed. That's why we include a Print Release in every one of our sessions as well.

I WOULD LIKE TO ORDER AN ALBUM! HOW CAN I PLACE AN ORDER?

I WOULD LIKE TO ORDER AN ALBUM! HOW CAN I PLACE AN ORDER?

After your session, we'll show you our albums in person so you can truly get a feel for them. Once you're ready to order your album, we'll direct you to our album ordering page where you can choose the features you would like to add. The possibilities are endless when it comes to designing your album and we can personalize them to your heart's desire. Reach out to us about ordering your album today! All albums are handcrafted in the USA and feature leather imported directly from Italy. Our albums not only make beautiful gifts, they bring your images to life, made to withstand the test of time. 

HOW WILL WE GET OUR IMAGES? DO YOU PROVIDE A USB OR A DISK? 

HOW WILL WE GET OUR IMAGES? DO YOU PROVIDE A USB OR A DISK? 

Surprisingly, disks and USB's are already being phased out. That's why all of our collections include your photographs on PASS, an online gallery cloud based service. It's so user-friendly and we love that you're able to access your photos at anytime, anywhere. Simply view, share, download and order prints straight from the gallery. Our clients love using PASS because they have an easier way of sharing photographs with their family and friends. Did we mention your photographs will be on there for a lifetime?! If you absolutely need them on a USB/Disk for any reason, let us know and we can make some accommodations.

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