Frequently Asked Questions

PORTRAIT F.A.Q.'S

WE WOULD LIKE TO BOOK A PORTRAIT SESSION WITH YOU! WHAT'S NEXT?

WE WOULD LIKE TO BOOK A PORTRAIT SESSION WITH YOU! WHAT'S NEXT?

We are so honored you would like us to take your portraits! To book, we will need a signature on our Portrait Contract which can be done online or in person and a deposit of at least $50. The rest will be spread out in monthly installments between now and your session. Reach out to us here to get started on the booking process. 

WHEN WILL OUR PHOTOS BE READY?

WHEN WILL OUR PHOTOS BE READY?

The typical turnaround time for portraits is approximately 1-3 weeks depending on the season we're in. Once you're photographs are ready, we will send you an email letting you know! Our portrait collections include an in-home viewing session, so we will schedule a time for you to come over and see your photos for the first time on the big screen! This will also be a good time to place any orders for tangible products.

WHAT SHOULD WE WEAR TO OUR SESSION?

WHAT SHOULD WE WEAR TO OUR SESSION?

Upon booking, we will send you our Style Guide which has all of our wardrobe recommendations! We aren't style experts by any means, but we do know a thing or two about what will look best in your photographs.

DO YOU PROVIDE PROPS?

DO YOU PROVIDE PROPS?

We typically avoid the use of props in our photos in attempts to capture true to life images. However, if your creative juices are flowing and you feel the use of props will add sentiment to your photos, we would be more than thrilled to incorporate them. We suggest using props that highlight the session. For instance, a maternity session may be enhanced by using ultra sound images, or babies first shoes whereas, a family session may do well with the use of a family quilt, or another heirloom item. We are certain anything that has sentimental value will really make your images beautiful and meaningful all at the same time.

I'M AFRAID MY CHILD WON'T SIT STILL FOR PHOTOS. WHAT DO YOU SUGGEST?

I'M AFRAID MY CHILD WON'T SIT STILL FOR PHOTOS. WHAT DO YOU SUGGEST?

Photo sessions can be particularly challenging for our younger audience, but not to worry. Here are some useful tips to keep in mind. Letting your toddler wander around, play with sticks, chase birds, etc. will result in more natural photographs that will result in us capturing a genuine reaction to things they love doing as opposed to having them try and sit still for a photo. It's all part of capturing their personality. Most little ones will cooperate best after they have eaten and are well rested. This will ensure your images have a wide-eyed, smiling bundle of joy! It's also a good idea to bring along their favorite blanket, toys, snacks or water in the event we have a few camera-shy moments. Toddlers can be quite energetic, so try to encourage them to run and play as much as possible before the session. They will always harness the right amount of energy when the camera is on, after all. You may also try to incorporate fun activities that will keep their minds occupied and their spirits lifted during their photo session. Maybe bring in a tube of bubbles for them! We try to make sure there is fun for everyone, which is why we try and have kids join in the photo session by playing fun games, i.e.: tag, getting tickled, etc. 

SHOULD I GET A HAIRCUT THE DAY BEFORE? SHOULD I GET IT STYLED? WHAT DO YOU SUGGEST?

SHOULD I GET A HAIRCUT THE DAY BEFORE? SHOULD I GET IT STYLED? WHAT DO YOU SUGGEST?

Ladies: Styling your hair for a photos can be tricky if you aren’t a hair professional, but it doesn’t have to be. That’s why we always recommend getting your hair appointments in no later than one week before your session. Your hair will look at it’s best if grown out a little and simply curled or straightened out on the date of your session depending on what feels most natural to you. Having said that, working with a hair professional can easily be the most overlooked but is also the easiest to manage.

Gentlemen: Try and schedule your haircuts one week before your session if possible. This will ensure it looks as natural as possible and prevent it from looking "too fresh".

DIGITALS & TANGIBLES

I WOULD LIKE TO PRINT MY PHOTOS. WHAT IS THE BEST APPROACH FOR THAT?

I WOULD LIKE TO PRINT MY PHOTOS. WHAT IS THE BEST APPROACH FOR THAT?

We've always felt that your photographs were meant to live beyond your screen. That's why we've made it easy for you to order prints directly through your online gallery. And what better way to view your photos than the walls on your home? Though we recommend going through our professional photographic lab, Costco provides decent photographs at an affordable price if you are on a time crunch. Some labs also require a print release from us, your photographers, in order to get your photos printed. That's why we include a Print Release in every one of our sessions as well.

I WOULD LIKE TO ORDER AN ALBUM! HOW CAN I PLACE AN ORDER?

I WOULD LIKE TO ORDER AN ALBUM! HOW CAN I PLACE AN ORDER?

After your session, we'll show you our albums in person so you can truly get a feel for them. Once you're ready to order your album, we'll direct you to our album ordering page where you can choose the features you would like to add. The possibilities are endless when it comes to designing your album and we can personalize them to your heart's desire. Reach out to us about ordering your album today! All albums are handcrafted in the USA and feature leather imported directly from Italy. Our albums not only make beautiful gifts, they bring your images to life, made to withstand the test of time. 

HOW WILL WE GET OUR IMAGES? DO YOU PROVIDE A USB OR A DISK? 

HOW WILL WE GET OUR IMAGES? DO YOU PROVIDE A USB OR A DISK? 

Surprisingly, disks and USB's are already being phased out. That's why all of our collections include your photographs on PASS, an online gallery cloud based service. It's so user-friendly and we love that you're able to access your photos at anytime, anywhere. Simply view, share, download and order prints straight from the gallery. Our clients love using PASS because they have an easier way of sharing photographs with their family and friends. Did we mention your photographs will be on there for a lifetime?! If you absolutely need them on a USB/Disk for any reason, let us know and we can make some accommodations.